To request a password reset from login page:
Your client can visit the Login page on your storefront.
Your client can click Forgot password?
They can enter their email and click Send Reset Instructions.
Your client should locate the password reset email in their email inbox and click the link in the email. This opens a page in their browser prompting them to change their password.
They can enter a new password in the New Password field. Then they can enter the new password again in the New Password Confirmation field.
Your client can then click the Change My Password button.
To reset their password from inside their dashboard:
Your client can click their name in the top right corner, then click Settings in the dropdown options.
They can enter their current password in the Current Password field. Then enter their new password in the New Password and Confirm New Password fields.
They can click Save Account Info to save their new password.