We offer to manage your live chat customer support. Live chat hours are typically weekdays 9-5pm EST - if a chat comes in while we're offline, the chat will be replied to later and the transcript emailed to the customer.
*We do not offer phone support for the white label marketplaces.
If you would live live chat, please add this code to your dashboard at: Storefront > Custom Head:
<!-- Chatra {literal} -->
<script>
$(document).on('ready page:change', function () {
ChatraID = 'tm7xLRNTQpCb5oauG';
(function(d, w, c) {
var n = d.getElementsByTagName('script')[0],
s = d.createElement('script');
w[c] = w[c] || function() {
(w[c].q = w[c].q || []).push(arguments);
};
s.async = true;
s.src = (d.location.protocol === 'https:' ? 'https:': 'http:')
+ '//call.chatra.io/chatra.js';
n.parentNode.insertBefore(s, n);
})(document, window, 'Chatra');
});
</script>
<!-- /Chatra {/literal} -->
<script>
window.ChatraSetup = {
colors: {
buttonText: '#f0f0f0', // chat button text color
buttonBg: '#03a1df' // chat button background color
}
};
</script>