To request a password reset from login page:
Step 1
Your client can visit the Login page on your storefront.
Step 2
Your client can click Forgot password?
Step 3
They can enter their email and click Send Reset Instructions.
Step 4
Your client should locate the password reset email in their email inbox and click the link in the email. This opens a page in their browser prompting them to change their password.
Step 5
They can enter a new password in the New Password field. Then they can enter the new password again in the New Password Confirmation field.
Step 6
Your client can then click the Change My Password button.
To reset their password from inside their dashboard:
Step 1
Your client can click their name in the top right corner, then click Settings in the dropdown options.
Step 2
They can enter their current password in the Current Password field. Then enter their new password in the New Password and Confirm New Password fields.
Step 3
They can click Save Account Info to save their new password.